eXoSpace Combat Engineer Tech Support

Quick tips

• Log file location: right click the game in the Steam Library, choose "Manage" -> "Browse Local Files". The log file of the last run can then be found in the game_data/logs folder.
• Save data location: on Windows this is usually a sub-folder of C:\Users\<username>\AppData\Local\Fantastimaker.

Crash Reporter

If you start eXoSpace after a crash, the game asks you whether to submit a crash report to the developer. Please do so! It helps me fix such errors quickly.

Common Issues

eXoSpace crashes on startup

This may be a problem related to your graphics drivers. Here are some things you can try:

• Make sure your graphics drivers are up-to-date.
• Change the rendering backend.
  • To do this right click the game in the Steam Library.
  • Choose "Manage" -> "Browse Local Files".
  • Go to game_data.
  • Open the file settings.json in a text editor.
  • Find the line starting with "render_backend":"<backend>"
  • Change whatever the <backend> value is to:
    • Auto: Automatic selection
    • OpenGl: OpenGL rendering
    • Dx12: DirectX 12 rendering
    • Vulkan: Vulkan rendering

Poor performance

If the game run slowly on your computer, try going to settings and changing "Graphics" to "Fast" (restarting the game is needed). This will disable MSAA and Bloom, which will speed up rendering significantly.

Alternatively, you can try changing the graphics backend to another value, as described above.

Contact

Still got problems? Contact me on the eXoSpace Discord.